Terms and Privacy
Owner and Data Controller
Owner's contact email: email@example.com
The user undertakes to:
(a) not use the www.windlandtours.com website for illegal purposes or effects that could harm the rights of Windland tours or third parties and in particular not use the site to distribute illegal or harmful information or information that is considered unpleasant , discriminatory or offensive to Windland tours or third parties;
(b) not to disturb access to the website www.windlandtours.com, to Windland tours computer systems, to change the website, to use it to transmit computer viruses, hacking, computer worms, etc., or to commit unlawful acts that may be qualified of computer crimes;
(c) does not infringe any patent, trademark, trade secret, copyright, database right or other intellectual property rights of any person or entity;
(d) not assume the identity of any person or entity including, falsely giving false information or otherwise lying about its connection to a person or entity;
(e) comply with these general conditions of use.If you do not comply with these obligations, Windland tours reserves the right to immediately prohibit and block access to your website and to your network without the right to compensation.
The copyright and all property rights on the website www.windlandtours.com and all of its content are reserved by Windland tours. Company names, Brands and products or services displayed on the website www.windlandtours.com may be the trademarks of their respective owners.
The user is not granted any right or license to use any trademarks and, therefore, you agree not to alter, rent, lend, sell, distribute or create derivative works based on the content of the www.windlandtours.com website and / or of the products and services made available on the website www.windlandtours.com, in whole or in part.
Among the types of Personal Data that the website www.windlandtours.com collects, by itself or through third parties, there are: email, name, surname, Usage data, Cookie, telephone number, address, country, city, billing address and various types of data.
Personal Data may be freely provided by You or, in the case of Usage Data, collected automatically by using www.windlandtours.com.
Unless otherwise specified, all Data requested by www.windlandtours.com is required and failure to provide this Data may preclude www.windlandtours.com from providing your Services. In the event that www.windlandtours.com specifically states that some Data is not required, users are free to stop communicating this Data without any consequence for the availability or operation of the Service.Users who have questions about which Personal Data are required are invited to contact the Owner.
Users are responsible for any Third Party Personal Data that is obtained, published or shared through this Service (www.windlandtours.com) and confirms that they have the authorization of those third parties to provide the Data to the Owner.
The Owner shall take appropriate security measures to prevent unauthorized access, disclosure, alteration or unauthorized destruction of the Data.
The Owner assumes no responsibility for information that is disclosed as a result of transmission errors, unauthorized access by third parties or other causes beyond its direct control. The User is recommended responsible action in that it must also play an important role in the protection of your information. The User shall not share the user name, password or other sensitive information about your account with anyone. If the Owner receives instructions with username and password, he will always assume that these instructions have been changed beforehand.
Data processing is performed using computers and / or qualified IT tools, following organizational procedures and means strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessed by certain types of persons entrusted with the operation of www.windlandtours.com (administration, sales, marketing, legal administration) or outside persons (such as outsourced technical service providers , hosting company, IT companies, communication agencies) named, when necessary, as Data Processors by the Owner. The updated list of these parts may be requested from the Owner at any time.
The Owner may process Personal Data related to the User if one of the following applies:
- Users have given their consent for one or more specific purposes; Note: According to some laws, the Owner may be allowed to process the Personal Data UNTIL the User opts for this action (opt-out) without having to rely on consent or any other legal basis to follow. This, however, does not apply whenever the processing of Personal Data is subject to European data protection legislation;
- the provision of the Data is necessary for the fulfillment of a contract with the User and / or any pre-contractual obligations of the User;
- processing is necessary to fulfill a legal obligation to which the Owner is subject;
- the processing is related to a task that is performed in the public interest or in the exercise of an official authorization in which the Owner is invested;Processing is necessary for the purpose of legitimate interests pursued by the Owner or a third party;
In any case, the Owner will willingly cooperate to clarify the legal basis for processing, and in particular if the provision of Data is a mandatory requirement by law or contract, or a requirement to enter into a contract.
The data is processed at the owners' headquarters, and at any other places where the parties involved with the processing are located.Depending on the location of the User, the data transfers may involve the transfer of the User Data to another country other than yours. To find out more about the processing location of such transferred Data users can check the section containing the details about the processing of Personal Data.
Users also have the right to be informed about the legal basis for data transfers to countries outside the European Union or to any international organizations governed by public international law or formed by two or more countries, such as the UN, and the security measures taken by the Owner to protect your Data.
If any such transfers occur, users may find out more by checking the relevant sections of this document or by asking the Owner using the information provided in the contacts section.
- Personal Data collected for purposes related to the execution of a contract between the Owner and User shall be kept until such contract has been fully complied with;
- Personal Data collected for purposes relating to the legitimate interests of the Owner shall be kept for as long as is necessary to fulfill such purposes. Users may obtain specific information about the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to keep the Personal Data for a longer period whenever the User has given his authorization for such processing, as long as such authorization has not been withdrawn. In addition, the Owner may be required to keep Personal Data for a longer period of time on all occasions when he is obliged to do so in order to comply with a legal obligation, or in compliance with an order of an authority.
As soon as the storage period expires, the Personal Data will be erased. In this way, the right to access, the right to erase, the right to correct and the right to data portability can not be met after the expiration of the storage period.
User Data is collected to enable the Owner to provide their Services, as well as for the following purposes: Access to third-party service accounts, Contact User, View external platform content, Traffic optimization and distribution, tags, Anti-spam protection, Remarketing and behavioral goal, Registration and authentication, contact management and messaging, Interaction with live chat platforms, Interaction with social networks and external platforms, Interaction with data collection platforms and others third party, Thermal mapping and session recording, Payment processing, Transfer of data from outside the EU and Statistics.
Users may obtain further detailed information about such processing purposes and the specific Personal Data used for each purpose in the respective sections of this document.
Detailed information about the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contact the User
Reservations (www.windlandtours.com)By filling out the booking form with your Data, users authorize www.windlandtours.com to use such details to respond to requests for information, quotation or any other type of request as indicated by the title of the form.
By completing the contact form with your Data, users authorize www.windlandtours.com to use such details to respond to requests for information, quotation or any other type of request as indicated by the title of the form.Personal data collected: e-mail, full name and telephone number.
Contact Form (www.windlandtours.com)
StatisticsThe services in this section enable the Owner to monitor and analyze web traffic and can be used to track User behavior.
Google Analytics (Google Inc.)
Google Analytics is an Internet analytics service provided by Google Inc. ("Google").
Google uses the collected data to track and review the use of this service (www.windlandtours.com) to prepare activity reports and share them with other Google services.
Google may use the data you collect to contextualize and customize the ads in your own ad network.
Personal Data Collected: Cookie and Usage Data.
Managing contacts and sending messages
These types of services allow the management of the contact database of e-mail, telephone or other contact information for communication with the User.These services can also be used to collect data referring to the date and time the User viewed the email. They may also be used to gather information about when the User interacted with the received email, such as when the User selected the links included in the email.
This type of service helps the Owner to centrally manage the tags or scripts needed by www.windlandtours.com. As a result, User Data flows through these services and there is a possibility of retention of this Data.
Google Tag Manager (Google LLC)
Google Tag Manager is a management service provided by Google LLC.
Personal Data Collected: Cookie and Usage Data.
Interaction with social networks and external platformsThis type of services allows interaction with social networks or with other external platforms, directly from the pages of this service (www.windlandtours.com). The interaction and information obtained by www.windlandtours.com are always subject to the User's privacy settings on each social network. If a service that allows social networking is installed, you can collect traffic data for the pages where the service is installed, even when users are not using it.
ShareThis (Sharethis Inc.)
ShareThis is a service provided by ShareThis Inc. that displays a widget that allows interaction with social networks and external platforms as well as shares the content of www.windlandtours.com.Depending on the configuration, this service can display widgets belonging to third parties, such as social network managers where the interactions are shared. In this case, the third parties that provide the widget will also be informed about the interactions and Use of Usage Data on the pages where this service is installed.
Personal Data Collected: Cookie and Usage Data.
Anti-spam protectionThis type of service analyzes the traffic of this service (www.windlandtours.com), potentially containing Personal Data of the users, with the purpose of filtering the parts of the traffic, messages and contents that are recognized as SPAM.
Google reCAPTCHA (Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Personal Data Collected: Cookie and Usage Data.
Registration and authentication
By registering or authenticating yourself, you allow this service (www.windlandtours.com) to identify you and give you access to dedicated services. Depending on what is described below, registration and authentication services may be provided by third parties. In such cases, www.windlandtours.com may access some Data stored by these third party services for registration or identification purposes.
The Owner uses the information we collect from the User and the User for various purposes, including:
- Process and respond to your requests;
- Understand the actions of the users (Services visited, preferred features, usage patterns, etc.), improve the contents and characteristics of the Services provided (such as personalizing the contents to the observed interests), process and complete transactions and make special offers;
- Manage the services available and diagnose technical problems;
- Send communications at the request of the User and that are of interest to you;
- Generate and review reports and do research based on uses and patterns of use of the Services;
- Provide customer service;
- Give information and warnings about the User's account;
- Performance of obligations and defense of rights in any agreements entered into between you and Windland Tours, including payments and collection.
Direct registration (www.windlandtours.com)
The User registers by completing the registration form and providing Personal Data directly to www.windlandtours.com.
Personal data collected: city, date of birth, e-mail, address, billing address, full name, phone number, country.
Transfer of data outside the EU
Google Maps widget (Google Inc.)
Google Maps is a map display service provided by Google Inc. that allows www.windlandtours.com to incorporate content of this type into your pages.
Personal Data Collected: Cookie and Usage Data.
- Withdraw your consent at any time. Users have the right to withdraw their consent in cases where they have given their prior consent to the processing of their Personal Data.
- Object processing of your data. Users have the right to object to the processing of their Data if processing is performed on a legal basis other than their consent. Additional details are provided in the specific section below.
- Access your data. Users have the right to know if their Data is being processed by the Owner, to obtain disclosures about certain aspects of their processing and to obtain a copy of the Data that is being processed.
- Check and ask for rectification. Users have the right to verify the accuracy of their Data and to request that it be updated or corrected.
- Restrict the processing of your Data. Users have the right under certain circumstances to restrict the processing of their Data for any purpose other than storing them.
- Have your Personal Data deleted or otherwise removed. Users have the right under certain circumstances to require the removal of their Personal Information from the Owner.
- Receive your Data and have it transferred to another controller. Users have the right to receive their Data in a structured format, used in a common way and able to be read by machines and, if technically feasible, to have them transmitted to another controller without any impediment. This determination is conditioned upon the Data being processed by automated means and that the processing is based on the consent of the User, a contract in which the User is a party, or pre-contractual obligations of the same agreement.
- File a complaint. Users have the right to complain to their competent Data Protection Authority.
Any requests to exercise user rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised at no cost and will be attended by the Owner as soon as possible and in all cases in less than one month.
Cookies PolicyCookies consist of portions of code installed in the browser that assist the Owner in providing the Service in accordance with the purposes described. Some of the purposes for which Cookies are installed may also require the consent of the user. In cases where the Cookies installation is based on consent, such consent may be freely withdrawn at any time by following the instructions provided in this document.
Technical Cookies and Cookies Serving Aggregate Statistical Purposes
Activity strictly necessary for the operation of the Service
Recording preferences, optimization and statistics activity
How can the User provide or withdraw consent for the installation of Cookies?
In addition to what is set forth in this document, you may manage Cookies preferences directly from your own browser, and avoid - for example - that third parties install Cookies.
Through browser preferences, you can also delete Cookies installed in the past, including Cookies that may have saved the initial consent for the installation of Cookies by this site. Users can find information on how to manage Cookies in their most frequently used browsers via the following address: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Internet Explorer.
For Cookies installed by third parties, users can manage their preferences and withdraw their consent by clicking on the link for removal - if provided - or by contacting the third party.
Notwithstanding the foregoing, the Owner advises that users may follow the instructions provided in the following links with EDAA (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow users to select their tracking preferences for most advertising tools. The Owner recommends that users use these features in addition to the information provided in this document.
Users' Personal Data may be used for legal purposes by the Owner in court or in the steps leading to possible legal action arising out of misuse of this Service (www.windlandtours.com) or Related Services. The User declares to be aware that the Owner may be required to disclose the Personal Data at the request of the government authorities duly authorized for this purpose.
Except as provided in the following section 4.2, the personal data that we request you to provide us, including email address, address, telephone number, are required to process your order and to purchase the products on this site, in order to follow the obligations arising from applicable legislation and regulations or to provide other services provided on this site and requests by you.
Refusal to provide us with any personal data may prevent us from processing your request for the purchase of products or for the provision of other services on this site, such as Customer Support.
Failure to provide your personal information may justify our refusal to process your order for the purchase of products on this site or for the provision of services.
The disclosure of your personal data beyond what is necessary to comply with legal or contractual parameters or to provide the services requested by you is optional and has no effect on the use of this site or its services and purchase of products.
We will inform you if your personal data are mandatory or optional, by entering with an asterisk (*) the information that is mandatory to fill out. Failure to complete the optional data will not result in any penalty. Disclosure of sensitive data is never requested and is prohibited.
For operation and maintenance purposes, www.windlandtours.com and any third party services may collect files that record interaction with www.windlandtours.com (System Logs) or use other Personal Data (such as IP address) for this purpose.
Further details on the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
www.windlandtours.com does not support "Do Not Trace" requests.To determine if any of the third-party services you use honor "Do not Track Me" requests, please read the privacy policies.
If changes affect processing activities performed on the basis of User's consent, the Owner will collect new User's consent, where required.
Any information that directly, indirectly or in relation to other information - including a personal identification number - allows the identification or identifiability of an individual.
The information collected automatically through this www.windlandtours.com (or third party services contracted through this Service (www.windlandtours.com), which may include: the IP addresses or domain names of the computers used by users using www.windlandtours.com , Uniform Resource Identifier (URI) addresses, the date and time of the request, the method used to submit the request to the server, the size of the file received in response, the numeric code indicating the status of the response server (positive result , error, etc.), the country of origin, the browser and operating system characteristics used by the User, the various details of the time per visit (for example, the time spent on each page within the application) and details about the path followed within the application, with particular reference to the sequence of pages visited and other parameters on the operating system of the device and / or IT environment d the User.
The natural person to whom the Personal Data refers.
The individual or legal entity, public administration, agency or other body that individually or jointly with others determine the purposes and means of processing Personal Data, including security measures relating to the operation and use of this Service (www.windlandtours.com). with ). The Data Controller, unless otherwise specified, is the Owner of this Service (www.windlandtours.com).
The means by which the User's Personal Data is collected and processed.
The service provided by www.windlandtours.com as described in the relative terms (if available) and in this site / application.
Unless otherwise specified, all references made in this document to the European Union include all current member states of the European Union and the European Economic Area.
This privacy statement was prepared based on determinations of multiple laws, including Arts. 13/14 of Regulation (EU) 2016/679 (GDPR - General Regulation on Data Protection).